Our process
How we vet our contractors.
Vetting isn't a checkbox. It's an in-depth, six-stage process that only around 8% of applicants pass.
Application & credentials
Companies House records, trading history, accreditations (FMB, Gas Safe, NICEIC) and insurance certificates are checked first-hand. We also note any specialist qualifications, such as Certified PassivHaus Tradesperson.
Reference calls
We speak to at least three recent clients - architects, designers and homeowners - about workmanship, communication and snagging.
Live site audit
For specialist trades we run a live site walkround - typically by video - to confirm site management, safety standards and quality of finish.
Financial stress-test
Three years of accounts are reviewed to ensure the contractor can comfortably manage the size and length of your project.
Design literacy review
Portfolio walk-through with our team - we look for an eye for detail, an understanding of design intent and a respectful approach to drawings.
Annual re-vetting
Membership isn't permanent. Insurance, accounts and recent client feedback are re-checked every year to keep our network honest.
Confidence, by design.
Submit your brief and we'll introduce you to contractors who have passed every stage.
Submit a brief